Frequently Asked Questions

What does airport transfer mean? The question is one of the most frequently asked questions. Generally, airport transfer is a pre-booked type of transportation for journeys between the airport and the final destination or departure point, such as a hotel - a popular point - local station.

The extent of variation hinges on the specific transfer service you opt for. Additional service choices become available during the reservation process on FromToAirport.gr. It is imperative to outline any specific requirements, such as pets, big volume luggage, baby seats and the like, when finalizing your reservation.

As FromToAirport.gr comprehends your apprehensions, respects your time, and strives to meet your requirements regardless of your purpose of visit, you can utilize the user-friendly interface provided by FromToAirport.gr to compare prices and seamlessly finalize your booking. Travel with peace of mind through the convenience of our platform.

Feel free to reach out to us by dialing +306987888333, or alternatively, you can contact us through our email address. Another convenient option is to fill out an online request, prompting us to get in touch with you.

The total cost depends on factors such as the type of your vehicle, the distance traveled and any additional services you choose to include. For example, selecting a child seat will incur an additional charge shown on the checkout page. e.g. the simple taxi sedan has a different price than the station wagon taxi

Select Book Taxi, Then, enter your pick-up location and drop-off location information together with the date and number of people (if there will be a round trip, you need to specify this) and press NEXT, then you can pay and relax. Booking Form

Upon verifying your reservation for the private transfer, we will provide you with your driver's details and share your information with them. Our driver will contact with you when you arrived. In case of transfer TO the airport, he will contact you 15-20 minutes before the transfer.

Tipping is not mandatory, so there is no specific amount. It is your choice whether or not you want to leave a tip

Maintain your composure and review the booking information provided in the confirmation email we sent you.

Verify the time, your surroundings, and ensure that you are at the designated meeting point at the correct time to meet your driver.

Once you've confirmed you are in the right place at the right time, attempt to contact your driver using the details we shared with you in the next 15 minutes.

If your attempts to reach your driver are unsuccessful, please contact FromToAirport.gr by call to +306987888333 and we will promptly arrange another private transfer for you.

Your booking confirmation will be sent to you via email within 30 minutes following the completion of your reservation.

You have the convenience of booking a round-trip on the same listing screen. It's essential to be aware that the round-trip will be treated as a distinct booking. When opting for a round-trip, please ensure to select your return dates for the completion of the booking process.

No, our services exclusively provide private transfers. The price you pay ensures that the vehicle is reserved solely for you or your group.

It is mandatory if you choose the minivan or the minibus for your transfer.

For online reservations through our website, it is at least 6 hours before the transfer. If you want less than 6 hours before then send us a message via WhatsApp or call us +306987888333 to tell you if there is availability.

There may be fewer options because there may not be availability especially on larger vehicles such as Minivans and Minibuses. The minimum notice period is simply the gap between the date the transfer will take place and today.

For example; if today is April 10th and you want to book an airport transfer on April 11th, there is a chance that you won't find a vehicle available.

If you have already received your confirmation, there is no need for additional confirmation.

Contact us by e-mail, call or message via WhatsApp or SMS

You have the flexibility to pay with any currency of your choice, and the exchange rates applied will be those of the current day. However, the ultimate payment will be settled in accordance with the host country's currency of the transportation company.

If your payment exceeds the amount displayed on the final booking screen or if there are additional fees reflected on your bank statements, kindly reach out to your bank or card issuer. FromToAirport.gr does not impose any additional or concealed fees beyond the final payment.

It's possible that this issue arises because your bank categorizes FromToAirport.gr as an international entity, leading to cross-border payment considerations. Please be aware that FromToAirport.gr cannot refund any additional payments imposed by your bank or card issuer.

You can pay for your booking using VISA, Master Card, American Express and Stripe, or the following link for payment by Apple pay and Google pay

The payment will be processed in full during the booking procedure through the integration of the 3D Secure payment system. If your card is declined or fails to confirm for any reason, we recommend reaching out to your bank to address the issue.

If you still have a problem with payment then you can see other payment methods on this page Accept Payments

We acknowledge your concerns regarding your financial security. Rest assured, our system operates with an SSL certificate, ensuring the secure encryption of your information. It's important to note that we will not retain any of your credit card details for added confidence.

Αll card payments in our system are made exclusively and only through banking applications

We will need to know your flight number to track any flight delays. Otherwise, you will have to set a specific time for us to pick you up at your own risk.

No, there are no extra fees for using a debit or credit card for payment.

Certainly, we can furnish you with an invoice upon request. Kindly get in touch with our Customer Service Center after completing your booking to make the necessary arrangements for an invoice.

You can see all our vehicles on the page Vehicles

The driver will track the flight landing using the provided flight number and will be present at the airport based on the actual arrival time. Complimentary waiting time at the airport is set at 60 minutes. Should there be a delay exceeding an hour within the airport, kindly reach out to our support team or directly contact the driver to arrange an extension of the waiting time.

Certainly. You have the flexibility to cancel your booking at no charge up to 24 hours before your designated pick-up time. If you need to cancel within the 24-hour window, please reach out to us, and our support team will liaise with the supplier to explore the best possible solution.

Please contact us by phone (+306987888333) immediately and we will sort out the problem

If you plan to travel internationally and a visa is required, it is essential to obtain the appropriate visa. However, meeting these conditions ensures that you do not need to acquire a separate visa solely for airport transfers.